Outlook 2016 For Mac Not Connecting To 365

Outlook 2016 for Mac cannot connect to Exchange/Office 365. By Tobias Lekman, 15 June, 2016 When logging into Exchange or Office 365 using Outlook 2016 for Mac.

  1. Outlook 2016 For Mac Not Connecting To 365 Bocetos

Get Outlook for Mac Outlook is included with Microsoft Office 365. Faculty and staff with full-service SUNet IDs can download Microsoft Office for Mac via webmail for free. Windows for mac. See the page for more information.

Configure Outlook You can configure Microsoft Outlook to access your Office 365 account by setting up an Exchange connection. An Exchange connection provides access your email, calendar, contacts, and tasks in Outlook. • Launch Outlook. • On the Outlook menu, click Preferences and then click Accounts. • Select Exchange or Office 365 for the account type • Enter the following information for your Exchange account: • Email Address: your @stanford.edu email address • Method: User Name and Password • User name: sunetid@stanford.edu • Password: your SUNet ID password • Configure automatically: checked • Click Add Account. • A message displays asking whether you want to allow the Outlook autodiscover server to configure your settings.

365

Check Always use my response for this server and click Allow. • Your Exchange account settings display. Close this window.

Issue: Outlook 2016 (which I am testing) cannot connect to Office 365 Exchange. It is no longer possible to manually enter Exchange Server details.

A valid Autodiscovery record is required. Use this site to find out which autodiscovery mechanism you are using. • Verifies that we do have a valid autodiscovery record and that we use the HTTP Redirect method.

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Outlook 2016 For Mac Not Connecting To 365 Bocetos

It also shows that Outlook tries several other autodiscovery methods before the correct (for my organisation) HTTP redirect method. Solution What is actually happening is that Outlook 2016 on the PC is hanging when performing the HTTPsAutoDiscoverDomain method. We can force it to use the correct method by the following registry entries. • If Outlook is slow finding the autodiscover records, you may need to tell Outlook to exclude the root domain or other records. HKEY_CURRENT_USER SOFTWARE Microsoft Office 16.0 Outlook AutoDiscover DWORD: ExcludeHttpsRootDomain Value: 1 The other records you can exclude, also under the Autodiscover key are as follows. Use a value of 1 to enable, delete the key if you no longer want to exclude these checks.